Adding a Lead Form to your Facebook Business Page

To integrate your Tripleseat lead form to your business's Facebook page, you need two things:

A Facebook page for your businesss:
If you do not have a page for your business on Facebook, you will need to create one. Creating a page is simple, and only takes a few minutes. 

A Tripleseat lead form already created:
Your page should already have one, but additional lead forms can be created through 
Settings > Lead Forms > + New Lead Form 
More information on customizing a lead form is available here.

 

How to use the Send Message / Add a Button to connect to your Lead Form:

One quick note; if you'd like to track the leads from Facebook, you would need to create a new lead form titled "Facebook Leads" so that you can tell where the leads came from. New Lead Forms can be created by going to Settings > Lead Forms > + New Lead Form.

Log into your Facebook page as the admin of the page and go to your business page. Below your Cover Photo you should see either "Send Message" OR "+ Add a Button".

If you see a "Send Message" button, click it and choose Edit button. If you see "+ Add a Button" just click it.

On Step 1 choose "Book with you", choose Book Now (this text is not editable) and click Next.

Scroll to "Link to Website", click it and paste in the website for your Lead Form (if tracking facebook leads, you will need to link the "Facebook Leads" lead form). If you do not have the Lead Form hosted on your own website, you can use the link of the form we host for you. This can be found by logging into Tripleseat and clicking Settings > Lead Forms > View Live Page. The URL will be in your browsers address bar.

To see how this will look to your visitors on facebook, click the 3 dots (…) to the left of your new Book Now button and choose "View as Page Visitor".

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