No matter how hard we try, mistakes and outages do happen. We're very open and honest when issues occur.
If you're seeing an error screen, we've likely already been notified of the issue and are already working to fix it. But, feel free to submit a ticket to let us know.
We have monitoring software in place to alert us of any outages. But, if you're experiencing an outage, feel free to report it to us by submitting a ticket. Generally speaking, if an outage does occur, it will be remedied within 10 minutes.